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dek_not_found ​

dek_not_found

Description ​

No active data encryption key exists for the subscriber requested through the GDPR enforcement fetch API.

HTTP Status ​

404 Not Found

doc_url Format ​

The doc_url value is an absolute URL and changes by environment:

<docs-base-url>/errors/dek_not_found

Typical Causes ​

  • A DEK has not been provisioned for the subscriber.
  • The supplied subscriber ID identifies an unknown subscriber.

How To Fix ​

  1. Verify that the subscriber ID is correct.
  2. Ensure the creating bounded context provisions the DEK before emitting personal data.
  3. Retry the fetch after provisioning succeeds.

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