SUBSCRIBER_NOT_FOUND

SUBSCRIBER_NOT_FOUND

Description

The requested subscriber does not exist in the current environment or tenant.

HTTP Status

404 Not Found

doc_url Format

The doc_url value is an absolute URL and changes by environment:

<docs-base-url>/errors/subscriber_not_found

Typical Causes

• The subscriber ID is wrong or stale.
• The subscriber was deleted or never created.
• The request targets the wrong tenant or environment.

Example

Response:

{
  "errors": [
    {
      "code": "SUBSCRIBER_NOT_FOUND",
      "message": "Subscriber 00000000-0000-4000-8000-000000000000 not found",
      "doc_url": "https://docs.example.com/errors/subscriber_not_found"
    }
  ]
}

How To Fix

1. Verify the subscriber ID and request path.
2. Ensure the subscriber exists in the target environment.
3. Retry with a valid existing identifier.